FREQUENTLY ASKED QUESTIONS
As our patient, our relationship with you is paramount and your questions are very important to us. If you do not find an answer below, please feel free to contact our office.
About the Women's Wellness Program:
Does my membership in the Women's Wellness Program take the place of my health insurance?
Your health insurance still plays a vital role in your medical care as it may cover services not provided by your Women's Wellness Program membership, such as hospital fees, labs, x-ray charges, and care by other medical specialists.
What services are not covered by my Women's Wellness Program membership?
Hospital fees, mammography and x-ray charges, costs for additional diagnostic laboratory tests, Pap smear assessment by pathologist, and other outside physician fees.
Will my insurance reimburse me for services obtained as a Women's Wellness Program member?
Reimbursement is determined by the provisions of your health insurance policy. Some of the services may be covered under your health plan; you may want to check with your provider. For added convenience, we will bill your insurance and the insurance company will reimburse you the amount allowed by your policy.
Is any portion of the membership fee covered by Medicare?
No. Medicare cannot be billed for any services provided by the physicians or by Rancho Mirage Women's Health Center.
When does my membership expire?
Your membership is good for a period of one year from the date of enrollment.
What if I have not used all the services offered during my year of membership?
We will make every effort to ensure that you receive the maximum benefit of your Women's Wellness Program membership. However, access to the Program amenities expires at the end of your membership year. No credit can be given for services not used during that year.
What is your refund policy?
One-half of the annual fee, or $950, is non-refundable. If you decide to withdraw from the Women's Wellness Program prior to the end of your one-year membership, the remaining $950 will be refunded if withdrawal is within 30 days;$475 if within 60 days; $237.50 if within 90 days. There is no refund for withdrawal after 90 days.
What if I need surgery or hospital care?
For members with private insurance, the physician's charge will be billed to your insurance. Any remaining balance will be your responsibility.